Hospitals and clinics

A vision for collaboration and innovation

OneWelbeck CEO Andrew Chadwick-Jones talks about the hospital's expansion and the success of its doctor-partnership model

OneWelbeck
Sponsored by

OneWelbeck has expanded over the past few years. What departments do you now have? 

We currently have 18 departments at OneWelbeck, including the largest teams of their kind in the UK for our digestive health, dermatology and heart health departments. Additionally, we have teams for women's and men's health, which covers urology, gynaecology and enhanced breast screening, imaging & diagnostics, orthopaedics, neurology and ear, nose and throat (ENT). We have built a lung health team, which is now the largest private respiratory group in the UK, along with an endocrinology team that has 12 endocrinologists. As a result, when a patient walks into one of our clinics, they are immediately seen by the appropriate clinician, which is exciting because healthcare in London has not traditionally been organised in this way.

What is it about OneWelbeck that sets it apart from other private hospitals and clinics?

The difference in our model is that we have excellent doctors who wanted to affect change in the system by leading their own clinics. They had, to an extent, become frustrated with the traditional way that hospitals operate and wanted to build a better type of healthcare. That meant these leading doctors forming teams of their highly regarded colleagues and building a clinic that focused on their specialty. This model allows clinicians to finally have a voice when it comes to improving the setting for their work, ensuring they receive comprehensive support to continually thrive.

OneWelbeck is now the largest doctor partnership in the UK, and our model is so successful because every doctor in each department is recruited directly by the other medics in that team, who are all partners and invested in the business. The fact that every member of our medical staff has been selected by the other doctors on their teams gives our patients great peace of mind, knowing they will receive consistently high-quality care.

There is a great sense of pride within the hospital, as well as an enormous amount of experience, because so many of our clinicians have had leadership roles within the National Health Service (NHS) and they also have exceptional academic credentials. Being partners in OneWelbeck gives many of these highly established specialists the chance to consolidate decades of experience. They can develop the very best practice within their clinics, as they know what works and what doesn’t.

Some of our teams at OneWelbeck have as many as 40 specialist doctors. That means we cover all the subspecialties, and our doctors will happily refer patients to their colleagues in other departments where they could also help, rather than sending them elsewhere and causing delays to diagnosis and treatment. 

How does OneWelbeck’s unique model benefit the patient?

Each and every doctor is committed to the success of OneWelbeck due to a strong personal connection, coupled with a steadfast dedication to the convenience and comfort of their patients. Our senior clinicians recruit staff that they are confident are the best in their specialties, ensuring an exceptional quality of patient care. 

OneWelbeck invests considerable time exploring innovative approaches to support and inform their patients too. For instance, most of our clinical specialties now have an integrated app with over 300 personalised videos of different procedures, which patients can watch before coming into our building. This simply wouldn’t be possible in places where the specialists often change.

Then, of course, there is the fact that our specialist teams are located across nine floors of the same building, which makes it one of the most accessible centres for private healthcare. Usually, these services would be more fragmented and spread across multiple sites.

What are OneWelbeck’s plans for the future?

Our goal is to stand as the foremost and most renowned clinic in the UK – a distinction we aim to achieve through continual expansion. We are on the verge of opening a new hospital in Oxford, a globally renowned hub for medical research and healthcare excellence. Furthermore, we are close to finishing construction on another new centre in Cambridge, situated in a prime location that encourages collaboration with top researchers, pushing the frontiers of healthcare innovation.

OneWelbeck will also offer an outpatient pharmacy soon, in order to fulfill prescriptions within the building, to enhance patient access and value.

Our specialist teams work incredibly well, and I think we really have discovered a winning formula. Our ethos is simple – get the best doctors and allow them to develop outstanding clinics.

We are also very committed to implementing the latest medical breakthroughs, so our role as a leading private hospital is to turn academic research into new clinical techniques, which can pioneer throughout the private sector and the NHS. We have been busy building partnerships to ensure that we can give our patients the very best new treatments – not just in London, but the world. 

To learn more about OneWelbeck and how to refer patients, please call +44 (0)20 3653 2000 or visit onewelbeck.com

Subscribe now to receive the latest news and events from Healthcare in London

You may also be interested in