Cromwell Hospital is a world leader in private healthcare. Since 1981, we have delivered exceptional care from our state-of-the-art hospital in Kensington, central London.
We pride ourselves on providing world-class healthcare services to our patients. Our advanced facilities and leading-edge technology enable our expert medical professionals to deliver exceptional care in a safe and comfortable environment. We understand that every patient's needs are unique, which is why we offer personalised treatment plans tailored to our patient’s specific requirements.
We are proud to take part in the Patient-Led Assessments of the Care Environment (PLACE) Programme, the results of which allow us to continually improve our services for our patients. In 2023, we were delighted to receive a total average of 99.15% – the highest average score across all UK hospitals that took part, including the independent sector. We also scored 100% for Food, Organisation Food, and Ward Food.
For more than 40 years, we have cared for patients and their loved ones from across London and the UK, as well as those who visit us from more than 140 countries around the world.
We are excited to be expanding the hospital campus, extending into Lexham Gardens, which has been designed to provide an enhanced patient experience through comfortable and spacious outpatient facilities, state-of-the art radiology, and therapies departments. As well as increasing our outpatient capacity. we will also be opening a new theatre, with a 10-patient recovery area and new staff facilities, alongside a new cath lab.
The development will provide the hospital with more than 33,000 additional sq ft of space, enabling us to provide world-class healthcare to more patients from London, the UK and overseas. The new building is also an opportunity to reduce our overall carbon emissions by taking advantage of new technologies and improving efficiency. This will support our ambition to be net zero by 2040.
We are committed to expanding and improving access to fast, reliable care for our patients, which is why our newly opened Urgent Care Centre offers rapid access to treatment for illnesses and injuries for patients over 18 years of age.
Unique to London, our private Urgent Care Centre is led by emergency medicine consultants, ensuring rapid access to a consultant. The Centre operates a walk-in service for patients over 18 years of age, with no appointment or referral necessary. If preferred, patients can also call to book a same-day appointment or be referred by their GP or consultant.
Our state-of-the-art private Urgent Care Centre utilises the latest technology and equipment to ensure accurate diagnoses and effective treatment.
Continuing our commitment to expanding access, we opened our Acute Admissions Unit in 2023. The unit is a referral-only service for UK-based and international patients aged 18 and over with serious but non-life-threatening illnesses, providing fast and frictionless access for admission to secondary care.
Led by a Consultant Acute Physician with support from a dedicated onsite multidisciplinary team, our Acute Admissions Unit provides immediate access to consultant-led specialties, including cardiology, orthopaedics, general surgery, and gynaecology to support a seamless patient journey.
At Cromwell Hospital, we understand that it is important to be in a comfortable environment when undergoing cancer treatment. That’s why the hospital has invested in refurbishing its Chemotherapy Day Unit to provide patients with a comfortable and relaxing environment in a specialised department, with experienced staff and supportive care teams that work together.
We know that physical environment has a significant impact on the healing process, and our new spaces are private, comfortable and inviting. This will allow patients to detach, relax and self-heal.
We are pleased to introduce Aquablation as another treatment option for people affected by benign prostatic hyperplasia (benign enlarged prostate).Aquablation is a minimally invasive, heat-free treatment that uses the power of water, delivered with robotic precision, to provide long-lasting relief from benign enlarged prostate.
Research has shown that the procedure has no negative impact on erectile dysfunction, orgasmic function, sexual desire, intercourse satisfaction, or overall sex satisfaction.
Apheresis is a medical term that refers to the process of blood being filtered through medical apparatus to remove, or filter out, a specific part – such as plasma or red blood cells. Cromwell Hospital offers lipoprotein apheresis to remove low-density lipoprotein cholesterol from the blood.
INUSpheresis® is a safe, non-surgical and well-tolerated treatment that is similar in process to dialysis. It is administered by our expert nursing team, who have received specialist training in the procedure.
We recently celebrated the opening of The London Centre for Gynaecology Care, our new centre for gynaecology outpatient care. Led by Mr Amer Raza, Consultant Gynaecologist at Cromwell Hospital, the Centre provides a comprehensive diagnostic service for all gynaecological conditions, using the latest technology and an on-site laboratory for fast, accurate test results.
Patients at The London Centre for Gynaecology Care are supported by our expert team, including leading gynaecologists and our gynaecology clinical nurse specialist. In most cases we can offer same-day diagnostic tests, including a consultant-led ultrasound service five days per week, ensuring prompt and precise care from our dedicated team of gynaecologists.
We are delighted to introduce the MonaLisa Touch® – a non-hormonal, chemical-free option to address vaginal atrophy (atrophic vaginitis) – to our gynaecology services at Cromwell Hospital.
“The introduction of MonaLisa Touch® allows women more choice of treatments options for vaginal atrophy and will be particularly useful for those who are not able to use hormonal medications,” said Ms Archana Dixit, Consultant Gynaecologist. “This is an important inclusion to our women-centred gynaecological services at Cromwell Hospital.”
We have launched a new adolescent endometriosis service, in recognition of the difficultly in the diagnosis and management of endometriosis in adolescent women. The International Centre for Endometriosis at Cromwell Hospital is a leading institute providing high-quality multidisciplinary care for endometriosis patients and is proud to extend its services to young adolescent patients experiencing this condition.
“The service will be a pioneering step to provide the most efficient care to young adolescent patients,” said Mr Amer Raza, Lead Consultant for Endometriosis. “Patients will be seen and managed by a multidisciplinary team to provide the full range of medical and holistic care. My aim is to ensure all patients can flourish and thrive, regardless of their period problems.”
Our commitment to sustainability starts with our purpose: “Helping people live longer, healthier, happier lives and making a better world.”
One of Bupa’s primary ambitions is to reach net zero emissions across the business by 2040. As a member of the Bupa family, Cromwell Hospital is committed to implementing sustainable solutions that help achieve this goal. Mission Zero is underpinned by rigorous science-based targets, which have been validated by the Science Based Targets initiative.
Cromwell Hospital has been leading several initiatives to support this ambition, including eliminating single-use plastic with coffee cup recycling, implementing a sustainable water system and printer cartridge recycling. The hospital has also been embracing sustainable equipment and infrastructure, including sustainable scrubs, anaesthetic gas recycling and replacing our hospital air-handling units.
If you are concerned about your health and are considering private treatment, contact Cromwell Hospital to learn more about your options.
Call +44 (0)20 7460 5700 or visit cromwellhospital.com